Our escrow system ensures your money is secure until you are satisfied with your order.
100%
Escrow protected transactions
5%
Transparent platform fees
7d
Max dispute resolution time
48h
Guaranteed dispute review
A simple 5-step process to protect your money
Customer pays Afrikabizz
Your payment is securely collected by Afrikabizz. The vendor receives nothing yet.
Funds held in escrow
Money is held in a secure account. Neither you nor the vendor can access it before validation.
Vendor delivers the order
The vendor prepares and delivers your order, knowing payment is guaranteed if they fulfill their commitment.
Customer approves
You confirm receipt of your order. If you take no action within 7 days, release is automatic.
Vendor gets paid
Funds are released to the vendor after platform fee deduction. Transaction complete!
You have rights — and we enforce them
Secure Escrow
Your money is never directly paid to the vendor. It's held in our secure system until your approval.
Dispute Process
If a problem occurs, open a dispute. Submit evidence (photos, messages). Our team decides within 48 business hours.
Full Refund
If the dispute is resolved in your favor, you receive a full refund (100% of escrow amount) within 24 business hours.
Vendor Verification
Every vendor goes through a verification process: identity, business, and history before accessing the platform.
Sell with confidence — your payment is guaranteed
Payment Guaranteed Before Delivery
Even before preparing the order, funds are already locked in escrow. You know you'll be paid if you fulfill your commitment.
Fair Review Process
In case of a dispute, you can submit your delivery proofs. Our team reviews both parties fairly.
Escrow Visibility
Track all your active escrows, pending funds, and releases in real time via your vendor dashboard.
Verified Vendor Program
The more you complete your profile and accumulate positive transactions, the higher your trust level — boosting your visibility.
Each badge has a precise meaning
The vendor provided identity and business documents verified by our team.
Verified African diaspora vendor, based abroad and shipping to Africa.
Average rating ≥ 4.5 stars based on verified reviews from real customers.
Processing and delivery under 48h proven over the last 30 days.
Over 50 successful transactions with no disputes resolved against them.
Among the best vendors on the platform by volume, reviews, and reliability.
This transaction uses our secure escrow system to protect both buyer and vendor.
Payment protected via Stripe with SSL encryption. Your banking data is secure.
Our progressive system rewards reliable vendors
Starting level for all vendors.
Vendor who passed our full identity verification.
Experienced vendor with excellent reputation.
Elite — the highest trust level on Afrikabizz.
All transactions on Afrikabizz are protected by our escrow system.