Our return, exchange and refund policies.
Items can be returned within 7 days of delivery if they are unused, undamaged, and in original packaging. Contact customer support to initiate a return.
Exchanges are accepted within 7 days for size or color changes. The item must be in original condition. Contact the boutique directly through WhatsApp.
Full refunds are issued if items are damaged, defective, or not as described. Refunds are processed within 5-10 business days after approval.
All purchases on AfrikaBizz are protected by escrow. Your payment is held securely and only released to the vendor when you confirm successful delivery.